USPS Priority Express International (Expedited) *All prices in American Dollars We ship to all 50 states and worldwide.
Standard ground shipping within the 48 contiguous states via USPS Priority Mail is quoted by USPS per order.
Expect your purchase to be processed and shipped within 1-3 business days (if there is a backorder, you will be notified in that time)
Your credit card will not be charged until your order has been shipped! Once your order has been shipped you will receive confirmation and tracking codes. If we are unable to fill your order or the items are backordered, you will be notified and you will have the option of canceling the order or waiting for the backorder to be fulfilled.
When will my order be shipped? Orders are processed at approximately 10:00 am Pacific Time Monday through Friday. Orders are shipped approximately at 3:00 pm the day your order has been processed. It is possible that your order may be processed after 10:00 am. We make every effort possible to get your order out ASAP. Most orders leave our store the day ordered. That's good news! Some items may be backordered though, please be aware there is a possible 3-5 business day processing time for some items. You will be notified if this is the case.
How will I know if my order was backordered? If your order was backordered and we could not provide you with your purchase in the time requested, then you will recieve an e-mail or phone call informing you of the circumstances. For example, if you order 2nd day shipping but we cannot get the item to you in the allotted time we will inform you.
I live in Hawaii or Alaska what are my shipping options? Shipping to Hawaii and Alaska are included in the standard rate. If you would like expedited service, there are no additional charges above the standard 2nd Day Air or Next Day Air shipping options.
Please note: This return policy is only for our online store.
In-store purchases are governed by the return policies posted in store.
At Gone Bananas Beachwear we treasure exceptional customer service. In order to be able to continue that trend on the web, we are happy to accept swimwear returns for online orders up to 15 days from the date of receipt and we can accept exchanges up to 30 days from the date of receipt. Unfortunately we are unable to accept returns/exchanges past 30 days.
Can I return a swimsuit I have purchased from your website?
Yes. You can return an item you have purchased from our website as long as it was not noted as a non-returnable item. The items must have been purchased in the last 15 days and be unused and in resell-able condition. Just e-mail email@example.com to obtain an RA#.
Can I still return a purchase after 15 days?
Yes! You can return a purchase within 30 days for a store credit or exchange. Once again the items must be unused and in resell-able condition. You MUST acquire a Return Authorization in order to return a purchase.
How do I ship back a return/exchange?
In order to be able to offer you one of the best swimwear return policies on the internet, if you choose to return a purchase, the return shipping is the customers responsibility. You may choose a shipping carrier at your discretion but please ship via a traceable method, as Gone Bananas is not liable for any returns undelivered. You must first acquire a RA# (Return Authorization). If you do not have an RA# listed on the package your return delivery may be refused.
Can I return my online order at your San Diego location?
Customers may return online merchandise at our San Diego store location. Please note: E-commerce returns are processed mornings Monday through Friday. If your return is brought in-store in evenings or on Saturday or Sunday, the return will be processed by our e-commerce department immediately on the next business day.
Please be sure to send to this address:
Gone Bananas Beachwear Attn: Returns (RA#) 3785 Mission Blvd. San Diego, CA 92109