Gone Bananas Policies
Please note: This return policy is only for our online store.
In-store purchases are governed by the return policies posted in store.
At Gone Bananas Beachwear we treasure exceptional customer service. In order to be able to continue that trend on the web, we are happy to accept swimwear returns for online orders up to 15 days from the date of receipt and we can accept exchanges up to 30 days from the date of receipt. Unfortunately we are unable to accept returns/exchanges past 30 days.
Email: firstname.lastname@example.org to acquire an RA# for your return.
Can I return a swimsuit I have purchased from your website?
Yes. You can return an item you have purchased from our website as long as it was not noted as a non-returnable item. The items must have been purchased in the last 15 days and be unused and in resell-able condition. Just e-mail email@example.com to obtain an RA#.
Can I still return a purchase after 15 days?
Yes! You can return a purchase within 30 days for a store credit or exchange. Once again the items must be unused and in resell-able condition. You MUST acquire a Return Authorization in order to return a purchase.
How do I ship back a return/exchange?
In order to be able to offer you one of the best swimwear return policies on the internet, if you choose to return a purchase, the return shipping is the customers responsibility. You may choose a shipping carrier at your discretion but please ship via a traceable method, as Gone Bananas is not liable for any returns undelivered. You must first acquire a RA# (Return Authorization). If you do not have an RA# listed on the package your return delivery may be refused.
Can I return my online order at your San Diego location?
Customers may return online merchandise at our San Diego store location.
Please note: E-commerce returns are processed mornings Monday through Friday. If your return is brought in-store in evenings or on Saturday or Sunday, the return will be processed by our e-commerce department immediately on the next business day.
Please be sure to send to this address:
Gone Bananas Beachwear
Attn: Returns (RA#)
3785 Mission Blvd.
San Diego, CA 92109